"The best way to find yourself is to lose yourself in the service of others." -Mahatma Gandhi
"I slept and I dreamed that life is all joy. I woke and I saw that life is all service. I served and I saw that service is joy." ― Khalil Gibran
"Everybody can be great...because anybody can serve. You don't have to have a college degree to serve. You don't have to make your subject and verb agree to serve. You only need a heart full of grace. A soul generated by love." ― Martin Luther King Jr.
"No one knows the cost of a defective product - don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer." - W. Edwards Deming
We have been doing OEM business for several years since 2009.In 2013 we decided to develope our own brand "APM GLOBAL".This is to have a better support and to satisfy our worldwide customers needs. plans and strategies have been layout during 2013. During mid of 2014, Singapore factory and Thailand sales office have been setup with recruitment of dedicated team of people to drive the organisation goals and in betterment of customer services around the globe.
Value Our Employee - Employees are our most valuable assets and we embrace and nurture each of them. Is our company objective to always promote a balance work life and family for them. We are always looking for ways to develop our people to be the best they can be and unleash their fullest potentials. We are a people focused company.Integrity and Honesty - We are committed to stand by our word and action consistently and rigorously with integrity and honesty. Resilience - Our employees are empower with knowledge and skill set which enable them to provides quality service during adversity. This is always in line with our company resilience professional development. Effective Teamwork - We work as an effective team and take prides in our works. Cohesiveness and collaborative are instil amongst our company and with those whom we serve to attain the goals. Commitment to Quality and Service - Customer satisfaction is our first priority. We are dedicated to serve our customers with fast, dependable and reliable service. We ask our employees to treat our customers, as they would wish to be treated.
Our employees been always instil a culture of customer orientated services. Following are some customer service quote we use often to educate our people :- There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. - Sam Walton - The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself. - Peter Drucker - A satisfied customer is the best business strategy of all. - Michael LeBoeuf - The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works. - Jeff Bezos - Once you create a loyal customer base, it's tough for a competitor to take that away. - Joe Mansueto - No one knows the cost of a defective product - don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer. - W. Edwards Deming